FAQs – Bentgo

FAQs

PRODUCT MATERIALS

Are all Bentgo and Bentgo Kids products food-safe?

Yes, all Bentgo and Bentgo Kids products are FDA-approved, BPA-free, and made with no PVC, phthalates, lead, or vinyl.

Is the Bentgo Lunch Box safe for kids?

Absolutely, kids can safely use both the Bentgo Lunch Box and the Bentgo Kids Children’s Lunch Box. Bentgo Kids is simplified for smaller children whose little hands may have difficulty assembling and disassembling all the pieces of Bentgo (i.e. sealing strap, container tops and plastic silverware). For this reason, Bentgo Kids is recommended for children ages 3 to 8.

Is the Bentgo Lunch Box Microwave safe?

Yes, the top and bottom containers of your Bentgo Lunch Box are safe to microwave. To ensure a snug fit for the life of your Bentgo Lunch Box, we recommend that you NOT microwave the top lid or divider that sits between the two containers.

Note: Microwave is for reheating food only, not for cooking it. It is not recommended to use in the microwave for over 3 minutes.

Can I microwave my Bentgo Kids Lunch Box?

Yes, the compartment tray of your Bentgo Kids is microwave safe. Microwaving the tray is for reheating not cooking. Do not microwave longer than 3 minutes. Never microwave the outside shell.

How durable are Bentgo and Bentgo Kids? Will they need to be replaced frequently?

Bentgo and Bentgo Kids are made of thick and environmentally friendly plastic. Unlike other plastic storage containers and lunch boxes, both Bentgo and Bentgo Kids will last you for hundreds of uses. We back this claim with a 2 year warranty.

As added protection for children on-the-go, Bentgo Kids has rubber-coated edges and a sturdy, drop-proof design.

Are Bentgo and Bentgo Kids Dishwasher-Safe?

Yes, you can safely clean your Bentgo Lunch Box (including plastic silverware) in the dishwasher. To ensure a snug fit for the life of your Bentgo, we recommend that you hand wash the top lid and the divider that sits between the two containers.

The compartment tray of Bentgo Kids is top-shelf dishwasher safe. Hand washing the outside shell with warm soapy water is recommended to preserve the leak-proof seal.

I keep reading that Bentgo and Bentgo Kids are healthy and safe, what does this mean?

As mentioned above, Bentgo and Bentgo Kids are completely food-safe and contain no BPA or other potentially harmful materials. They are also considered "healthy" because they make managing portion sizes an easy and enjoyable process.

PACKING, STORING, AND TRANSPORTING

What can the Bentgo fit? What are the dimensions?

Bentgo was built to hold healthy portions of all kinds of lunches and snacks. Visit bentgo ideas to see lunch and snack ideas to put in your Bentgo. The bottom container is 7" x 4.5" x 2.5". The top container is 6.8" x 4.3" x 1.7" with a divider down the middle, making each section 3.4" x 4.3" x 1.7".

What can the Bentgo Kids fit? What are the dimensions?

Bentgo Kids is 8” x 5” x 1.5”. Each compartment of Bentgo Kids is portioned just right for a child’s appetite. The largest compartment is the perfect size for a half sandwich, salad, pasta and more. Three mid-size compartments are great for fruit, veggies, crackers, and other snack favorites. The smallest compartment is sized just right for dipping sauces or even small desserts.

Is Bentgo Leak Proof?

Bentgo is NOT leak proof. It does seal very well, but to be safe when packing dressing, fruit, and other liquids, be sure to keep the Bentgo upright during transport.

Is Bentgo Kids Leak Proof?

YES! Bentgo Kids is designed with leak-proof technology to keep your child’s lunch mess-free while on the go.

Are Bentgo and Bentgo Kids Freezer-Safe?

Yes, you can safely freeze food in both Bentgo and Bentgo Kids.

PURCHASE AND SHIPPING

How safe is it to shop on Bentgo.com? Do you share my information?

Shopping on Bentgo.com is extremely safe. Your credit card and transaction information is protected by the same level of security used by banks: a 256-bit SSL certificate. We never share any of your information with third parties.

Do you ship internationally?

At this time, Bentgo does not ship internationally. If you are an international retailer, please contact us with any inquiries.

What is your return policy? How can I cancel an order?

With Bentgo, your satisfaction is guaranteed. Each unit also comes with a 2 year warranty. To return or cancel an order, please contact us with the details and your order number.

COMPANY INFORMATION

Where does the name Bentgo come from?

Bento is a single-portioned takeout or home-packed meal common in Japanese cuisine. Japanese "Bento Boxes" often come in a boxed-shaped container and have dividers to separate the food. Bentgo is the modern play on the Bento lunch box. We added to the "g" because Bentgo is made to be used over and over and take with you on the GO.