Affiliate Program FAQs

General Program Information

 

  • What is affiliate marketing?
  • An affiliate program is a revenue-sharing program where the affiliate (that is you!) drives traffic to a merchant's website (that is us!) in exchange for referral commissions. When a visitor on your site clicks on the affiliate link and completes a purchase on our site, you get a commission on any products they buy! 

    We have partnered with Shareasale to provide our affiliates with tracking, reporting, and prompt monthly payments.

    Once you sign up and are accepted to our program, you will be taken to the Shareasale site where you will create your own personal and secure account. Here you can log in at any time to get our banners and links, find out about commissions you earned and even learn about how many impressions and clicks each of your links has received.


  • What is the Bentgo affiliate program? How does it work?
  • The Bentgo Affiliate Program allows you to make money by referring customers to purchase any of Bentgo products. You earn commission by placing links, banners, and product reviews on your website, social media accounts, video channels, or email lists that direct buyers to the Bentgo website. Each time you refer a customer to us, and that customer makes a purchase, you earn a commission. In every calendar month, you will receive your commission payments via the payment option you selected on your Shareasale account.


  • What is Shareasale?
  • Shareasale is one of the most highly awarded affiliate networks in the world. In addition to its expertise as a market leader in the affiliate industry, the company provides tracking, reporting, and real-time commission statements for our affiliate program, along with an on-time and accurate payment to its affiliate members.


  • How do I get started? Or how do I join the Bentgo affiliate program?
  • Step 1: CLICK HERE to apply to become a Bentgo affiliate!

    Step 2: We manually review all applications within 2 business days. Once your application is approved, we will send you setup instructions as well as banners and text links that you can put on your website.

    Step 3: Collect your commissions.


  • Does it cost me anything to become a Bentgo affiliate?
  • It is free to join our Affiliate Program. If you are an active affiliate, all you need to do is keep linking, sending qualified sales, and collect your commissions.


  • What are cookies, and why are they important?
  • Cookies are used to track a user’s web activity. In the event a user clicks a link on your site featuring our affiliate offer, a cookie will be placed on their computer. If your referral did not purchase immediately, the cookie will be used to identify that user to your affiliate account for the next 30 days. Should they return to the Bentgo website and purchase any of our services in those 30 days you will receive credit for the referral.


  • What is an affiliate disclosure?
  • Affiliates should adhere to the instructions from the Federal Trade Commission (FTC) regarding testimonials and reviews. An individual policy for all reviews and testimonials on products provided by Bentgo, as well as social networks, forums, blogs, etc., must be present on the affiliate websites. According to FTC, "a connection between the endorser and the seller of the advertised product", if there is any, must be "fully disclosed". You can read more on FTC’s ruling here


  • I operate more than one website. Can I still join this affiliate program?
  • Yes. You're welcome to promote Bentgo across all your websites. The more links and banners you place on your websites, the more qualified sales you are likely to send us and this should translate into higher conversions and commissions.


  • Do I receive any discounts on Bentgo since I am an affiliate?
  • No, you will not receive any credit when purchasing through your own affiliate link.


  • Is my website or blog eligible for the affiliate program?
  • Most blogs and websites qualify to participate in the affiliate program, but we prefer sites that target our audience to ensure high-quality conversions. However, we reserve the right to refuse affiliate application to a website or revoke your affiliation at any time, if we determine that your website contains objectionable material.


  • What are my responsibilities as a Bentgo Affiliate?
  • Your main responsibilities will be to create content strategies to promote affiliate products, promotions and the Bentgo brand. All Bentgo affiliates must abide by the terms and conditions of the Affiliate Program Agreement.


  • Whom should I contact if I have questions about the Bentgo affiliate program?
  • If you have any questions or concerns about the affiliate program send us an email at mark.moreno@bentgo.com. We will get back to you within 48 hours.


  • How do I manage my account information?
  • You can manage all your account settings in your Shareasale Account Dashboard. Here you can update most of your account information, such as e-mail address, mailing and payment information, and username/password, among others.


  • Do I earn a commission on the tax costs of a product?
  • No. You only earn a commission on the net price of the product after discounts and tax costs are applied.


    Setting Up Links

  • After I join the affiliate program, how do I get banners and links to put on my site?
  • After being accepted into our program, you can log into your Shareasale affiliate account. Once you log in, follow these steps:

    1. Find the “Get Links” column and then click the “Get a Link/Banner” link in the menu.
    2. Select “Bentgo” in the Specific Merchant box.
    3. In the report list, click on “Get Links”
    4. Click on any of these 3 links: Text Links // Banners // // or VIEW ALL creatives available
    5. Find the banner, text link, or creative you want to use and click on its [Get this Banner’s HTML Code] link.
  • How do I build links for specific products or pages? 
    1. Log in on your Shareasale account, hover over the “Links” tab, and then click “Create a Custom Link”
    2. On the “Merchant for this link:” dropdown menu, choose Bentgo
    3. Copy the URL of the product or the page you want to use
    4. Paste the URL of the product or page you want to use on the “Destination URL” excluding the http:// or https://
    5. Click “Create Custom Link Button” and then copy the generated affiliate link

  • Where may I place these affiliate links on my site?
  • You should place your affiliate links where they are easy for your visitors to find — your website’s home page, navigation bar, and any other high-traffic areas. By placing the links on easily accessed locations, visitors will be more likely to click on your links and make a purchase.

     

  • How often should I update my links?
  • You should update links frequently. We are constantly adding new links to new products and seasonal favorites.


    Sales and Commission

  • How much can I earn?
  • That is completely up to you. There is no cap on your commission earnings. We can help if you need something specific to promote Bentgo your way, but your profit potential completely depends on your sales. Our standard commission rate is 6% for every sale you make.


  • How do I know how much commission I have earned?
  • Simply log in to your Shareasale account to see your lifetime earnings, monthly earnings, and earnings that are to be paid out in the next month. The stats will update every hour.


  • When and how do I receive my commission payment?
  • Commission payments come directly from Shareasale, not from Bentgo. Shareasale requires that submit your W-9 first. Payments are sent out via Check or Direct Deposit

    Payments are sent out on the 20th of every month, for the previous month’s commissions (unless Bentgo has opted for an extended lock date). So, commissions that you earn in January, for example, are eligible for payment on February 20th. If the 20th falls on a weekend, payments are sent out on the following Monday.


  • What about sales cancellations?
  • If a user cancels their order within 30 days and asked for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, your account will be debited for any commission earned on that transaction.


  • How can I monitor my sales?
  • You can monitor your sales by accessing the reports as often as you like through your Shareasale Account Manager.


  • Who processes orders and handles customer service?
  • Bentgo handles all order processing and customer service for the customers that you refer to our sites. All you must do is place links on your site.


  • How will Bentgo know that the orders came from my site?
  • All links from your sites to our site contain a unique identifier (your affiliate ID) so that every time a user comes to us via your site, we know to credit you when a purchase is made.


  • How often can I run reports?
  • You can run reports daily if you wish. Your Shareasale Account Manager is updated daily with the latest information about your site.