Privacy Policy
UPDATED: January 22, 2026
INFORMATION WE COLLECT FROM YOU
In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect profile information (i.e. information that could be used to contact you such as full name, postal address, phone number and email address), demographic information (e.g. zip code, hometown, gender, household income, purchase history information and age), internet or other electronic network activity information (such as browsing activity, interactions with the Site, and information collected through cookies and similar technologies), public information (e.g. member fan mail, articles and a user name) from you. Please note that nowhere on the Site do we knowingly collect profile information from children under the age of 18.
INFORMATION OTHER WEBSITES COLLECT FROM YOU
On the Site, we may place links to other web sites operated by other parties. When you click on these links and visit these other web sites, you need to be aware that we do not control these other web sites or these other web sites' business practices, and that this privacy policy does not apply to these other web sites. Consequently, the operators of these other web sites may collect different kinds of information about you, and may use and disclose that information in different ways than we would if it were collected on the Site. We encourage you to review their privacy policies and remind you that we will not be responsible for their actions.
HOW WE USE YOUR PERSONAL INFORMATION
For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined under applicable privacy laws.
We do not require anyone to share any Personal Information about themselves in order to enjoy our Site. That means you can visit our Site without any need to register with us. However, certain features of the Site may require registration (such as, but not limited to sweepstakes, newsletter, special offers, etc.). The Personal Information we ask for is usually first and last name, mailing address, age, phone number and an email address.
We use Personal Information for business and commercial purposes consistent with this Privacy Policy, including to operate, maintain, and improve the Site and our products and services.
When you make a purchase, we may send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.
We may also use Personal Information to process payments, fulfill orders, ship products, handle returns, and provide customer support.
By purchasing online, you may be automatically added to our catalog mailing list. You may also receive periodic mailings from us with information on new products and services or upcoming events. You may also request to be added to our mailing list online by requesting a catalog. You may opt out of marketing communications at any time as provided in those communications or as described in this Privacy Policy.
We may use Personal Information to personalize content, recommendations, and experiences, and to conduct analytics, research, and performance measurement to better understand how customers use the Site.
We use cookies and similar technologies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information may be used to determine when to send cart reminder messages via email or SMS, where permitted by law.
If we believe that anyone's behavior on our Site may damage us or anyone else, we may disclose the relevant Personal Information in order to prevent this harm. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose Personal Information if we believe that the disclosure is required by law, or in response to a legal request.
We may also use Personal Information to protect the security and integrity of the Site, prevent fraud, enforce our terms and policies, and comply with applicable legal obligations.
We retain Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
SHARING OF PERSONAL INFORMATION
We may share Personal Information with the following categories of recipients for the purposes described in this Privacy Policy:
Service Providers.
We share Personal Information with vendors that help us operate our business and Site, such as payment processors, order fulfillment providers, customer support services, analytics providers, and email or SMS messaging platforms (including providers such as Shopify, Klaviyo, and Zendesk). These service providers are permitted to use Personal Information only as necessary to perform services on our behalf and consistent with applicable law.
Marketing and Analytics Partners.
We may share limited Personal Information with marketing and analytics partners that assist us in measuring Site performance, understanding customer engagement, and delivering relevant communications or advertisements, including where you have requested or consented to receive such communications.
Advertising Technologies.
We use advertising technologies such as the TikTok Pixel to collect information about your interactions with the Site, including pages viewed and purchases made. This information helps us measure advertising performance and deliver more relevant ads on TikTok and related platforms. You can learn more about how these technologies operate and how to manage your preferences in our Cookie Policy.
Legal and Safety Disclosures.
We may disclose Personal Information if we believe disclosure is necessary to comply with applicable law, respond to lawful requests, protect our rights or property, protect the safety of users or others, or investigate potential violations of our policies.
Business Transfers.
We may disclose or transfer Personal Information in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets.
Aggregated or De-Identified Information.
We may share aggregated or de-identified information that cannot reasonably be used to identify you, as permitted by law.
Text Messaging Data.
We do not share SMS originator opt-in data or consent information with third parties for purposes unrelated to providing text messaging services.
We do not sell Personal Information. We do not share Personal Information for cross-context behavioral advertising without providing applicable California opt-out rights, as required under California law.
COOKIES
Like most websites, the Site uses cookies and similar technologies to operate the Site, enhance your experience, understand how visitors interact with the Site, and support our marketing and communications.
Cookies are small data files stored on your browser or device that allow us and our service providers to recognize you when you return, remember your preferences, and improve Site functionality. We also use cookies to help keep track of items you put into your shopping cart, including when a cart is abandoned, to support cart reminder communications via email or SMS, where permitted by law.
Cookies and similar technologies may also collect information such as your IP address, browser or device type, pages visited, links clicked, purchases, and other interactions with the Site.
We may use first-party cookies and similar technologies provided by trusted service providers, including marketing and analytics partners. For example, we may use Klaviyo’s Extended ID feature, which uses first-party cookies to recognize returning visitors and associate their activity on our Site with an existing customer profile in our systems. This allows us to personalize communications and improve our services. Extended ID does not create profiles based on information from other companies or track users across unrelated websites.
We also use Google Analytics, a web analytics service provided by Google, to help us understand how visitors interact with the Site. Google Analytics uses cookies and similar technologies to collect information about Site usage and activity, which we use to analyze performance and improve the Site.
We may also allow third-party partners, such as analytics or advertising providers, to place cookies on your device to help analyze Site usage or deliver relevant advertisements. These partners’ use of cookies is subject to their own privacy policies.
You may control or limit cookies through your browser settings. Please note that disabling cookies may affect the availability or functionality of certain features of the Site.
We do not sell Personal Information collected through cookies, and we do not use cookies to collect sensitive Personal Information without your consent, as defined under applicable law.
Information collected through cookies is used only as described in this Privacy Policy, and California residents have the rights described in the “California Privacy Rights” section of this Policy.
RIGHT TO OPT IN AND OPT OUT
You have the right to “opt in” and “opt out” of certain of our uses of your Personal Information, including by contacting us at support@bentgo.com or by submitting a request in writing to Bentgo located at 1930-1938 Malvern Ave, Fullerton, CA 92833. Please note that such requests may take a reasonable period of time to become effective. Upon receipt of the request, we will put your name in a "do not mail" file to ensure that we can honor your request.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
Users may opt not to receive our electronic newsletters or other marketing communications when providing Personal Information. Users who opt in may remove themselves from mailing lists at any time through the account-management pages or by following the instructions at the end of the e-mail they received from us. If you opt not to provide certain Personal Information when registering for or using our Site, however, you may not be able to use certain features of the Site.
CALIFORNIA PRIVACY RIGHTS
If you are a resident of California, you have the right to request information about the Personal Information we collect about you, including the categories of Personal Information collected, the purposes for which it is used, and the categories of third parties with whom it is shared (also known as the “Right to Know”). You also have the right to request access to your Personal Information, to port it to a new service, and to request that your Personal Information be corrected, updated, or deleted, subject to certain exceptions under California law.
You also have the right to opt out of the sale or sharing of Personal Information, if applicable, and the right not to be discriminated against for exercising any of your California privacy rights.
To exercise your rights, please contact us using the contact information provided below.
If you would like to designate an authorized agent to submit requests on your behalf, please contact us at the address below. We may require verification of your identity and confirmation that the authorized agent has permission to act on your behalf.
For additional information about how we collect, use, and share Personal Information, please see the “How We Use Your Personal Information” and “Sharing of Personal Information” sections of this Privacy Policy.
SHOPIFY PROCESSING DATA
Our store is hosted by Shopify Inc. As a service provider, Shopify processes your Personal Information when you visit or make purchases on our store. This includes using your data to:
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Operate and support our store;
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Analyze performance and interactions;
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Provide services based on your interactions with other merchants and Shopify.
Shopify acts as a service provider when processing Personal Information on our behalf. For more information on Shopify’s data practices, please review Shopify’s Privacy Policy.
SERVICE PROVIDERS AND PLATFORMS
Bentgo uses Klaviyo (email and SMS communications), Zendesk (customer support) and Shopify (e-commerce and payments) to manage customer information and operations.
Bentgo also uses advertising technologies such as the TikTok Pixel to measure advertising performance and deliver relevant advertisements, as described above and in our Cookie Policy.
You may view their privacy policies here:
Shopify Consumer Privacy Policy
COMMITMENT TO DATA SECURITY
Bentgo is committed to protecting the security of your Personal Information. We use reasonable administrative, technical, and physical safeguards designed to protect the Personal Information we collect through the Site.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, while we strive to protect your Personal Information, we cannot guarantee its absolute security against unauthorized access, disclosure, alteration, or destruction, including as a result of hacking, hardware or software failures, or telecommunications network disruptions.
If you create an account or otherwise receive login credentials for the Site, you are responsible for maintaining the confidentiality of those credentials and for all activities that occur under your account. You should take reasonable precautions when using any device to access the Site or transmit information.
CONSENT AND ACKNOWLEDGMENT
By using the Site, you acknowledge that you have read and understand this Privacy Policy and agree to the collection, use, and sharing of Personal Information as described herein, subject to your rights and choices under applicable law.
Certain processing of Personal Information is necessary to operate the Site, fulfill orders, provide customer support, and comply with legal obligations. You may choose to opt out of receiving marketing communications at any time by. To opt-out clicking here or by contacting us as described in this Privacy Policy
California residents and other individuals with applicable rights may exercise their privacy rights, including the right to opt out of the sale or sharing of Personal Information where applicable, by contacting us using the information provided in the “California Privacy Rights” section of this Privacy Policy.
UPDATES
We may update this Policy from time to time. If we make material changes to how we treat your Personal Information, we will post the updated Policy on this page and may prompt you to acknowledge such changes or otherwise notify you, as appropriate. We encourage you to periodically review this Privacy Policy to be informed of how Bentgo is protecting your information.
CHOICE OF LAW AND VENUE
California law will govern this Privacy Policy, as well as any claim, cause of action or dispute that might arise between you and Bentgo (a "Claim"), without regard to conflict of law provisions. Venue for any, and all, legal action arising out of the policy covered herein shall be solely in Orange County, State of California. FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE STATE AND FEDERAL COURTS LOCATED WITHIN ORANGE COUNTY, CALIFORNIA.
